Gaming is meant to be fun — it should never feel like a burden. 5999com believes every player should enjoy the game consciously, responsibly, and within their own limits. This page is here to show you how.
At 5999com, you are in full control — set your own daily or weekly limits on how much time and money you spend. The choice is entirely yours.
We follow a strict age verification process to ensure no one under 18 can play on 5999com.
Whenever you feel like you need a break, 5999com gives you the option to take a short-term or long-term pause. We respect your decision.
We educate our members on the signs, causes, and solutions of gaming addiction. Knowledge is the best protection.
Issues can come up at any time. Our support team is available 24/7 to help you with anything game-related.
All games at 5999com are RNG-based and powered by unbiased algorithms. Every outcome is verifiable and completely fair.
Responsible gaming means enjoying games mindfully, with a plan, and within your own limits. It is an approach where you treat gaming purely as entertainment — not as a way to earn money or escape everyday problems.
5999com believes gaming is only enjoyable when the other areas of your life — family, work, health, relationships — are in good shape. Gaming should be a small part of life, not your whole life.
Online gaming is growing in popularity across Bangladesh, with everyone from young people to working adults spending time on online games. In this reality, responsible gaming matters more than ever.
The bottom line: Responsible gaming is not about stopping — it is about keeping gaming in its proper place. 5999com is here to help you find that balance.
Responsible gaming at 5999com is a full program — not just a policy document. We actively help members build healthy gaming habits. If you feel gaming is having a negative impact on your life, take action now and talk to us.
Gaming addiction often develops gradually, making it hard to notice. Be alert if you or someone you know shows the following signs:
If you identify with 3 or more of the signs above, it may indicate a gaming addiction. Do not wait — contact our support team or reach out to someone you trust.
Follow these simple habits to play responsibly at 5999com. They will keep your gaming experience enjoyable every time:
5999com provides several effective tools to help ensure your safe gaming experience. They are completely free and available to use at any time:
Set your own daily, weekly, or monthly deposit limits. Once configured, you stay in control of your own limits.
Decide in advance how long you will play in one session. Once your time is up, the system will automatically send you a reminder.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days.
For a longer break from gaming, you can apply for a permanent Self-Exclusion lasting from 6 months up to 5 years.
View a detailed report of your total bets, wins, losses, and time spent at any time, and make informed decisions.
At regular intervals, 5999com will notify you how long you've been playing and how much you've spent.
Contact our support team to activate these tools or to learn more. We will help you configure the right settings for your needs.
Like any form of entertainment, gaming needs a budget. Before playing on 5999com, ask yourself these questions and put a plan in place:
Think about what you already spend on movies, food, and other entertainment each month — set aside a portion of that for gaming. Ideally, it should be no more than 5% of your total income.
Break your monthly budget down by week and by day. A monthly budget of BDT 5,000 works out to roughly BDT 1,250 per week and just BDT 165 per day.
If you have lost your set amount for the day, stop for the day. Chasing losses almost always leads to even bigger ones.
Winning can tempt you to keep going — watch out for that trap. Never break the limits you set in advance, even when you are on a winning streak.
Keep in mind: Gaming is entertainment. If you lose, treat it as the cost of that entertainment — there are no guaranteed wins. Never bet money you need for everyday living expenses.
Gaming addiction does not only affect the individual — it impacts the whole family. If you notice signs of gaming addiction in someone close to you, here are some steps you can take:
While supporting a loved one, don't neglect your own mental health. Recovery from addiction is a long journey — patience and love are your greatest strengths.
If you feel gaming is getting out of your control, you don't have to face it alone. 5999com is always here for you. Follow the steps below:
Our responsible gaming team is available 24/7. Email us at [email protected] and we will help you with complete discretion.
Activate Self-Exclusion through your account settings or via our support team. It will automatically block login and betting on your account.
Let a family member or trusted friend know what you're going through. Having someone by your side makes recovery much easier than facing it alone.
Speak with a mental health professional or addiction counselor. Many organizations in Bangladesh offer this service — seeking help is not a weakness, it's courage.
5999com Support Email: [email protected] — our responsible gaming team will assist you with full confidentiality.
If you answered "Yes" to most of the questions below, it may be time to seek professional help:
Have you lied or hidden the truth about time or money lost to gaming?
Do you become irritable or restless when you are unable to play?
Is gaming affecting your work, studies, or family relationships?
Have you tried to cut back or stop gaming but been unable to?
Has gaming caused you financial difficulties?
Do you turn to gaming to escape stress or depression?
Do you place bigger bets to try to win back money you've lost?
If you answered "Yes" to 3 or more questions, don't wait — contact us right away. Asking for help is the first and most courageous step you can take.
Gaming at 5999com is more than the thrill of winning — it's a safe, transparent, and entertaining experience. Join our responsible gaming commitment and enjoy every game the smart way.
18+ | Play Responsibly | Terms & Conditions Apply