Please read these terms and conditions carefully before using the 5999com platform. All information regarding accounts, bonuses, withdrawals, betting, and your rights is clearly set out here.
Key Points
You must be at least 18 years old to register on 5999com. Each individual may hold only one account.
All bonus offers are subject to specific wagering conditions. Bonus abuse may result in account termination.
For verified accounts, withdrawals via Mobile Banking, Nagad, and Rocket are processed in as little as 15 minutes. Minimum withdrawal amounts apply.
Your personal information is protected by SSL encryption. 5999com never sells your data to third parties.
Fraud, multi-accounting, and the use of bots are strictly prohibited. Any such activity will result in permanent account closure.
For any dispute, the 5999com support team must be contacted first. All decisions are final and binding.
Important Notice: By creating or using an account on the 5999com platform, you are deemed to have fully agreed to these terms and conditions. Please read the entire document carefully.
5999com (hereinafter referred to as the "Platform") is an online entertainment and gaming service provider operating in Bangladesh. These terms and conditions automatically apply whenever you use the 5999com website, mobile app, or any related services.
These terms and conditions are published in both English and Bengali. In the event of any conflict, the Bengali version shall take precedence.
5999com reserves the right to amend or update these terms at any time. Changes take effect as soon as they are published on the website. It is the user's responsibility to visit this page regularly and stay informed of any updates.
5999com is an entertainment platform. Gaming here is entirely voluntary and carried out at each member's own discretion.
The following requirements must be met to create an account on 5999com:
Under 5999com's KYC (Know Your Customer) policy, identity verification is mandatory for withdrawals above a specified amount. Verification typically takes 24–48 hours. Once completed, a confirmation message is sent to the member's registered email or mobile number.
If an account is created with false information or identity verification fails, 5999com reserves the right to close the account and seize the balance.
The following payment methods are currently supported on 5999com:
| Payment Methods | Minimum Deposit | Processing Time | Fee |
|---|---|---|---|
| Mobile Banking | BDT 100 | Instant | Free |
| Nagad | BDT 100 | Instant | Free |
| Rocket | BDT 100 | Instant | Free |
Before making a deposit, please ensure that your payment account is registered in your own name. Deposits made from another person's account may be rejected.
All deposits on 5999com are secured with 256-bit SSL encryption. Your payment details are never stored.
The following conditions must be met to withdraw winnings from 5999com:
To withdraw winnings derived from a bonus, the specified wagering requirement must be met. Bonus balance cannot be converted to cash until wagering is complete.
For unusual or suspicious withdrawal requests, 5999com may require additional verification. This is done solely to protect the security of your account.
5999com offers a range of bonuses and promotions. Each bonus offer carries its own terms and conditions, detailed on the offer page. The general bonus policy is outlined below:
Any attempt to claim bonuses through multiple accounts or by fraudulent means will result in all bonuses and associated winnings being voided and the account being suspended.
5999com reserves the right to modify, suspend, or cancel any bonus offer at any time. The latest information on bonus offers is always available on the Promotions page.
The following rules apply when enjoying slots, Live Casino, and Sports Betting on 5999com:
Each game has set minimum and maximum bet limits, which are clearly displayed in the game interface. VIP members enjoy higher betting limits.
If a game is interrupted due to server issues, network disruption, or any other technical fault, 5999com will determine the outcome based on system logs. 5999com reserves the right to void any abnormal winnings arising from a clear technical error.
All games on 5999com use third-party certified RNG (Random Number Generator) technology, ensuring that the outcome of every spin or bet is entirely independent and unbiased.
The following activities are strictly prohibited on the 5999com platform:
If any of the above prohibited activities are detected, the account will be permanently closed, the entire balance will be forfeited, and legal action may be taken where necessary.
5999com takes the protection of your personal information extremely seriously. Our detailed Privacy Policy here will be available. The key points are:
5999com is not liable for the following:
That said, 5999com always strives to maintain uninterrupted service and resolve any issues as quickly as possible.
5999com reserves the right to temporarily or permanently close an account under the following circumstances:
If you wish to close your 5999com account yourself, please contact our support team. Make sure to withdraw any remaining balance before closing your account. After closure, your account information may be retained for a specified period as required by law.
As part of its Responsible Gaming commitment, 5999com offers a Self-Exclusion option. For more details, please visit our Responsible Gaming Visit the page.
If you have a dispute or complaint with 5999com, please follow the steps below:
For dispute resolution, please have the relevant transaction ID, screenshots, and all supporting information ready. This helps ensure a faster resolution.
5999com places member satisfaction as its top priority, handling every matter fairly and transparently.
5999com reserves the right to modify these terms and conditions, in part or in full, at any time. A notice will be published on the website before any changes take effect. Continued use of the platform following any update will be considered acceptance of the revised terms.
If you have any questions about these terms, please reach out to our support team. We're always here to help.
Contact: [email protected] — Our support team is available 24 hours a day, 7 days a week.
Done reading the terms? Then there's no reason to wait. Register now and enjoy 500+ games, fast withdrawals, and exclusive bonuses.
18+ | Play Responsibly | Terms Apply