How your personal information is collected, where it is stored, and how it is kept secure — all of this is clearly set out here. 5999com believes your privacy is a fundamental right.
Why We're Different
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No outside party can read this data.
5999com never sells your personal information to third parties. Your data is used exclusively to provide our services.
Your data is stored on firewall-protected servers. Multiple layers of security are in place to prevent unauthorized access.
We use only necessary cookies. You will always be clearly informed about which cookies are in use and what they do.
5999com collects only the information strictly necessary to provide its services. No unnecessary personal data is requested.
You may view, correct, or request deletion of your information at any time. The entire process is straightforward and transparent.
Important: By using the 5999com Platform, you are considered to have fully agreed to this Privacy Policy. Please read this policy carefully.
5999com (referred to herein as "we", "us", or "the Platform") is an online gaming and entertainment service provider based in Bangladesh. We place the highest importance on the privacy of our members and are committed to protecting personal information.
This Privacy Policy applies to the 5999com website, mobile application, and all related services. It is in effect whenever you create an account, make a deposit, play games, or contact our customer support.
This Privacy Policy clearly explains what information is collected, why it is collected, and what rights you have over your data. 5999com has always believed in transparency, which is why this document is written in plain language so you can easily understand it.
5999com adheres to international data protection standards and continuously works to strengthen its security measures.
5999com collects only the information needed to deliver its services. The table below provides a detailed breakdown of the data collected:
| Data Types | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At the time of account registration and KYC verification |
| Contact Information | Mobile number, email address | During Registration & Account Verification |
| Financial Information | Mobile Banking/Nagad/Rocket number, transaction history | During Deposits & Withdrawals |
| Technical Information | IP address, device information, browser information | Automatically collected while using the platform |
| Gaming Information | Betting history, game preferences, session duration | While Playing Games |
| Communication Records | Live chat, email correspondence | Support Team Contact Hours |
Certain information is collected automatically while you use 5999com. This includes your device's IP address, operating system, browser type and version, page visit timestamps, and the referring page you came from. This data is used to improve the platform's security and performance.
5999com uses the information collected for the following purposes:
5999com never shares your information with third parties for marketing purposes. Your data is used solely for the purposes described above.
5999com does not sell your personal information. However, data may be shared in the following limited circumstances:
Limited data may be shared with trusted third-party service providers for payment processing (Mobile Banking, Nagad, Rocket), KYC verification, cloud storage, and customer support. These providers may only use the data to deliver their designated services and are bound by strict confidentiality agreements.
5999com may be required to disclose information in response to court orders, lawful requests from government agencies, or applicable legal obligations. In such cases, only the data specifically requested will be provided.
In the event of any business restructuring, merger, or acquisition involving 5999com, user data may be transferred to the relevant parties. You will be given advance notice in such cases.
Outside of the cases listed above, 5999com never shares your information with any third party. This is our firm commitment.
5999com uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.
You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.
5999com retains your information for defined periods. The retention period depends on the type of data and applicable legal requirements:
Once the applicable retention period ends, data is securely deleted or anonymized. No data is kept longer than necessary.
As a 5999com member, you have the following rights over your information:
You may request to know what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
You can request that your data be deleted in specific circumstances.
You can request that the processing of your data be restricted in certain cases.
You may request a copy of your information in a common, portable format.
You can object to the use of your data for specific purposes.
To exercise any of the rights above, please contact our support team. We will respond to your request within 30 days.
5999com is an adult gaming platform. We do not knowingly collect information from anyone under the age of 18. Our age verification process at registration ensures that only adults can access the Platform.
If we discover that a minor's data is present in our system, the account will be immediately closed and all associated data will be deleted.
If you believe a minor is using 5999com, please notify our support team immediately.
5999com uses industry-standard security technologies and practices to protect your information. Our security framework includes:
Complete security cannot be guaranteed on the internet. However, 5999com is committed to ensuring the highest level of protection possible. Never share your password with anyone and avoid accessing your account over public Wi-Fi.
In the event of a data breach, 5999com will take immediate action and notify affected members within 72 hours. We will also inform the relevant authorities and make every effort to minimize any damage.
5999com may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, new platform features, or improvements to our security measures.
For significant changes, we will notify you through the following methods:
Continued use of 5999com after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.
The latest version of this Privacy Policy January 2026Published on.
If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please reach out to us. Our dedicated privacy team is always ready to help.
Email: [email protected] — Our team is available 7 days a week, 24 hours a day. Responses are typically provided within 48 hours.
To help us process your request promptly, please contact us with your registered mobile number or email address along with a detailed description of your enquiry.
For more details, visit our FAQ Page or About Us You can view the page.
Now that you've read our Privacy Policy, you know exactly how well your data is protected. Join now and enjoy 500+ games, fast payments, and exclusive VIP benefits.
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